Right of cancellation


You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of cancellation you must inform us of your decision to withdraw from this contract by means of a clear statement (such as a letter sent by post or e-mail). The revocation must be sent to:

Theros GbR Schulte Westenberg & Poetter

Frau-Holle-Weg 12

D-49479 Ibbenbüren

You may use the sample withdrawal form attached to the shipment, but this is not required. To maintain the cancellation period, it is necessary to send the notification of your withdrawal before the expiry of the withdrawal period.

Consequences of cancellation

If you withdraw from this contract, we shall reimburse you for any payments we have received from you immediately and no later than 10 days from the date on which we received the notice of your cancellation of this contract.

For this repayment we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment.

If damage to the goods has been caused by the handling of the goods which is not necessary for the examination of the condition, properties and functionality, you must pay for this loss of value.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You bear the immediate costs of returning the goods.

Exclusion of the right of cancellation

The right of withdrawal does not apply to contracts for the delivery of goods in a sealed transparent packaging. If the seal has been removed after delivery, the goods are therefore no longer refundable for reasons of hygiene.