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Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). The revocation is to be addressed to:
Theros GbR Schulte Westenberg & Pötter
Frau-Holle-Weg 12
D-49479 Ibbenbüren
You can use the sample revocation form enclosed with the shipment, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 10 days from the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If the goods have been damaged due to handling other than what is necessary to establish the nature, characteristics and functioning of the goods, you must pay for this loss in value.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You bear the direct costs of returning the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods in sealed transparent packaging if the seal has been removed after delivery and the goods can therefore no longer be returned for reasons of hygiene.
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to their commercial nor their independent professional activity.)
Right of withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods. if you have ordered one or more goods as part of a single order and these are or will be delivered uniformly;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last goods. if you have ordered several goods as part of a single order and these are delivered separately;
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or the last item, or if you have ordered goods that are delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must inform us(Theors Schulte Westenberg und Pötter GbR, Frau-Holle-Weg 12, 49479 Ibbenbüren, Telephone no. +49 5451 5628588, e-mail address: info@theros.de)by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than that indicated in the contract), that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 daysfrom the day on which we receive notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to uswithout undue delay and in any event not later than 14 daysfrom the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the expiry of the period of14 days.
You shall bear the direct costs of returning the goods.
You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Reasons for exclusion or cancellation. The right of withdrawal does not apply to contracts
- for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no influence;
- for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us. )
- ToTheors Schulte Westenberg und Pötter GbR, Frau-Holle-Weg 12, 49479 Ibbenbüren,E-mail address: info@theros.de:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
(If you wish to withdraw from the contract, please fill out this form and send it back to us. )
- ToTheors Schulte Westenberg und Pötter GbR, Frau-Holle-Weg 12, 49479 Ibbenbüren,E-mail address: info@theros.de:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.